F.A.Q.'s

How does the Track-O move?

The Track-O moves as a result of the friction between the rubber strap and the ground. To move the strap, the motorized unit consists of an industrial motor (¾ H.P.), an industrial gearbox (200:1) and two sets of sprockets. The motorized unit is battery powered (12 VDC).

Can the Track-O go outside?

Absolutely, but remember, it is not an amphibious unit! It will not cross rivers or ponds!!

Can the Track-O go through sand, gravel, snow?

Absolutely. It has been tested in harsh conditions for years.

Can the Track-O climb all types of stairways?

Yes. It is worth mentioning that special attention has to be given to metal stairs with rounded edges as opposed to square edges. Although stairs with rounded edges are rare, you should make a few test runs before attempting to climb up or down these stairways with a load. The Track-O depends on friction to move. Stay alert for stairways covered with lubricants such as oil or grease, which may affect the Track-O’s performance.

Why is there a handle in the front of the unit?

When the Track-O and its load reaches the top of the stairway and attains equilibrium (when the centre of gravity of the unit is near the edge of the top step), the operator can then gently push the handle up (when the unit is descending the stairways) or down (when the unit is climbing the stairways). Only light pressure is needed on the handle at this time. This simple action will ensure a smooth transition between the inclined position and the flat position or vice-versa.

Can the Track-O go through a standard door opening?

Absolutely. Standard door openings are 34 inches. The Track-O needs only 28 inches for clearance.

Does the Track-O strap leave marks on the floor?

No. Like shoes, it may temporarily leave a black trace (especially if you are trying to slide the Track-O sideways, which is not recommended) but it can be easily removed.

Do you have to secure the load on the Track-O?

Absolutely, everything that goes on the Track-O must be tightly secured with straps. We recommend excessive strapping rather than not enough. Remember, your load will be inclined on the stairway.

Is there a certain way to position the load on the Track-O?

We ask the operator to put 60% of the load between the centre of the unit (clearly indicated by a red mark on the Track-O) and the front of the unit (the end with the black handle). This will ensure maximum stability of the load.

Can the Track-O climb stairs covered by carpet?

Absolutely.

How long has the product been commercially available?

After years of intense testing in real life conditions, combined with UL approval procedure, commercialization of the Track-O started in January 2004.

Is the Track-O UL approved?

Yes.